Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don't Let AI Tank Your Customer Relationships

AI is a game-changer, there's no doubt about it. From the value your business gets from streamlining operations to its powerful information retrieval, it’s changed, in a very short amount of time, how knowledge-based businesses operate. If you're thinking of handing over your entire customer support operation to an AI, however, you need to pump the brakes a bit. While AI offers incredible efficiencies, completely removing the human element could be a problem for your business.

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3 Ways You Can Use Excel Effectively

3 Ways You Can Use Excel Effectively

Some of the most versatile and useful technology out there might already be installed on your infrastructure. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. You might be surprised to find out that Excel can be used in some interesting ways—including these three uses.

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How Strategic Technology Investments Boost Productivity

How Strategic Technology Investments Boost Productivity

While many people have heard the saying work smarter, not harder, this approach only works if employees are engaged with the tools you’ve chosen to outfit your business with. Even though new gadgets and software are exciting for most workers, the true benefits come when these investments directly boost productivity, helping businesses succeed.

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Is AI Boosting Business or Causing Headaches?

Is AI Boosting Business or Causing Headaches?

Artificial Intelligence (AI) is everywhere these days. It has become a standard feature in many business tools and devices. This means a lot of people are using it day-in and day-out. The question becomes: Is it truly beneficial, or does it create more headaches than it solves? Let's explore how AI can actually help your business.

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Technology Can Help You Break Free from the Workday Grind

Technology Can Help You Break Free from the Workday Grind

The daily grind. We all know it. That relentless cycle of repetitive tasks and the constant feeling of being busy but not necessarily productive. It’s an all-too-familiar feeling. What if technology could transform that frustration into a feeling of steadfast accomplishment?

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